Overview

Open API (version 1.0)
Welcome to N&H Logistics API Document

API OMS (Order Management System) refers to a set of application programming interfaces designed to interact with an order management system. An OMS is a digital system that facilitates and manages the order lifecycle from order creation to fulfillment. The APIs for an OMS provide a standardized way for different applications to communicate with the OMS, enabling automation, integration, and enhanced efficiency.

Here's an overview of what an API OMS typically involves:

Core Functions of API OMS

1. Order Creation and Management:

   • Create Order: Allows the creation of new orders.
   • Update Order: Modifies existing orders.
   • Cancel Order: Cancels orders that have not yet been fulfilled.
   • Get Order Details: Retrieves information about specific orders.

2. Inventory Management:

   • Check Inventory Levels: Retrieves current stock levels for products.
   • Update Inventory: Adjusts inventory levels based on new stock or sales.

3. Fulfillment and Shipping:

   • Create Shipment: Generates shipment details for an order.
   • Update Shipment Status: Updates the status of a shipment (e.g., shipped, delivered).
   • Track Shipment: Provides tracking information for shipped orders.

4. Customer Management:

   • Create Customer: Adds new customer details to the system.
   • Update Customer: Modifies existing customer information.
   • Get Customer Details: Retrieves customer information.

Integration and Usage

APIs allow different systems, such as e-commerce platforms, warehouses, and ERP systems, to integrate seamlessly with the OMS. This integration enables:

• Automation: Automating order processing and inventory updates reduces manual work and errors.
• Real-Time Data: Accessing real-time data for orders, inventory, and shipments ensures up-to-date information.
• Scalability: Handling a large volume of orders and inventory efficiently.
• Flexibility: Adapting to various business models and requirements through customizable workflows.

Security and Compliance

When working with API OMS, it's crucial to ensure:

• Authentication and Authorization: Secure access using methods like OAuth or API keys.
• Data Encryption: Protecting data in transit and at rest.
• Compliance: Adhering to industry standards and regulations, such as PCI DSS for payment processing.

Conclusion

An API OMS is a powerful tool for businesses looking to streamline their order management processes. By providing a robust and flexible interface, it enables efficient integration, automation, and management of the entire order lifecycle.